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4.XXX.XXX Persistent Transient Failure: Message as sent is valid, but persistence of some temporary conditions has caused abandonment or delay. 5.XXX.XXX Permanent Failure: Not likely to be resolved by resending the message in current form. In general the class identifier MUST match the first digit of the Basic Status Code to which it applies. [1]
If the delivery failure message says the account doesn't exist double check the spelling of the address you entered. A single misplaced letter could cause a delivery failure. If the message keeps getting bounced back, make sure the account is closed or hasn't been moved.
If your third-party email app is having issues connecting, sending, or receiving emails, you may need to reconfigure your account or update the app. Use these steps to identify and fix the source of the problem.
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Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
If you recently changed your AOL password, you'll need to update it in the email client you use. Find your application's "Email Accounts" or "Account Settings" section, select your AOL Mail account, then update to your new password.
The current SMTP specification (RFC 5321) clearly states that "the SMTP client retains responsibility for delivery of that message" (section 4.2.5) and "mail that cannot be transmitted immediately MUST be queued and periodically retried by the sender." (section 4.5.4.1). Most MTAs will therefore queue and retry messages, but a small number do not.
If you're repeatedly getting delivery failure errors when sending messages to AOL Mail customers, it is most likely due to spam blocking on AOL's servers. While you may be following at the rules for sending mail, it's likely the address you're sending mail from is hosted on a server our system had identified as "abusive".