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ServiceNow cleans up unstructured work patterns with its cloud-based digital workflow platform so companies can expand more efficiently, cut costs, and support their hybrid and remote workers.
ServiceNow, Inc. is an American software company based in Santa Clara, California, that develops a cloud computing platform to help companies manage digital workflows for enterprise operations. Founded in 2003 by Fred Luddy , ServiceNow is listed on the New York Stock Exchange and is a constituent of the Russell 1000 Index and S&P 500 Index . [ 2 ]
A service desk is a primary IT function within the discipline of IT service management (ITSM) as defined by ITIL. It is intended to provide a Single Point of Contact (SPOC) to meet the communication needs of both users and IT staff, [7] and also to satisfy both Customer and IT Provider objectives.
The tools listed here support emulating [1] or simulating APIs and software systems. They are also called [2] API mocking tools, service virtualization tools, over the wire test doubles and tools for stubbing and mocking HTTP(S) and other protocols. [1] They enable component testing in isolation. [3]
ServiceNow has grown at a much steadier rate than DocuSign. From 2016 to 2021, its revenue grew at a CAGR of 33% as more companies used its tools to streamline, automate, and accelerate their ...
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Change management is an IT service management discipline. The objective of change management in this context is to ensure that standardized methods and procedures are used for efficient and prompt handling of all changes to control IT infrastructure, in order to minimize the number and impact of any related incidents upon service.
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