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  2. Restart the computer and close programs on Mac - AOL Help

    help.aol.com/articles/restart-the-computer-and...

    1. Click the Apple menu, and then click Shut Down.. Note: Wait for 20 seconds, and then turn on the computer. 2. On the keyboard, hold down the Command and Option keys, and then tap the esc key.

  3. Troubleshooting AOL Desktop Gold

    help.aol.com/articles/aol-desktop-troubleshooting

    Restart the computer • If you haven't recently restarted your computer or you don't restart your computer very often, we recommend that you restart the computer. This helps clear the internal memory (RAM), which often resolves many issues.

  4. Fix problems reading or receiving AOL Mail

    help.aol.com/articles/fix-problems-reading-or...

    Disable Protected Mode in Internet Explorer. Protected mode is enable by default and may interfere with AOL Mail. If you're continuing to have trouble accessing mail, turn Protected Mode off: 1. Click Tools. 2. Click Internet Options. 3. Click the Security tab. 4. Deselect "Enable Protected Mode." 5. Restart Internet Explorer and sign in to AOL ...

  5. A guide to Safe Mode, a troubleshooting method to use when ...

    www.aol.com/news/guide-safe-mode-troubleshooting...

    Safe Mode is a basic diagnostic mode for your operating system that starts the computer without most of its drivers and software.

  6. Reset (computing) - Wikipedia

    en.wikipedia.org/wiki/Reset_(computing)

    Most computers have a reset line that brings the device into the startup state and is active for a short time after powering on. For example, in the x86 architecture, asserting the RESET line halts the CPU; this is done after the system is switched on and before the power supply has asserted "power good" to indicate that it is ready to supply ...

  7. Black screen of death - Wikipedia

    en.wikipedia.org/wiki/Black_screen_of_death

    Rarely an experienced user would reinstall Windows. In the case of the former, the boot loader will most likely inform the user the name of the missing file, allowing for the user to supply and/or reinstall the missing files to resolve the boot problem. In the case of the latter, however, the computer will not be able to boot, even into safe mode.

  8. AOL Mail

    mail.aol.com

    Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!

  9. Power-on self-test - Wikipedia

    en.wikipedia.org/wiki/Power-on_self-test

    On the screen, if working, will be the Sad Mac icon, along with two hexadecimal strings, which can be used to identify the problem. Some Macs made around this time do not use a death chime like Macs made prior to 1987, but retained the same format as those that used the death chimes, such as the presence of the Sad Mac icon and two hexadecimal ...