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  2. Restart the computer and close programs on Mac - AOL Help

    help.aol.com/articles/restart-the-computer-and...

    1. Click the Apple menu, and then click Shut Down.. Note: Wait for 20 seconds, and then turn on the computer. 2. On the keyboard, hold down the Command and Option keys, and then tap the esc key.

  3. Troubleshooting AOL Desktop Gold

    help.aol.com/articles/aol-desktop-troubleshooting

    Restart the computer • If you haven't recently restarted your computer or you don't restart your computer very often, we recommend that you restart the computer. This helps clear the internal memory (RAM), which often resolves many issues.

  4. Fix problems reading or receiving AOL Mail

    help.aol.com/articles/fix-problems-reading-or...

    Disable Protected Mode in Internet Explorer. Protected mode is enable by default and may interfere with AOL Mail. If you're continuing to have trouble accessing mail, turn Protected Mode off: 1. Click Tools. 2. Click Internet Options. 3. Click the Security tab. 4. Deselect "Enable Protected Mode." 5. Restart Internet Explorer and sign in to AOL ...

  5. AOL Mail

    mail.aol.com

    Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!

  6. A guide to Safe Mode, a troubleshooting method to use when ...

    www.aol.com/news/guide-safe-mode-troubleshooting...

    Safe Mode is a basic diagnostic mode for your operating system that starts the computer without most of its drivers and software. A guide to Safe Mode, a troubleshooting method to use when your ...

  7. Black screen of death - Wikipedia

    en.wikipedia.org/wiki/Black_screen_of_death

    Rarely an experienced user would reinstall Windows. In the case of the former, the boot loader will most likely inform the user the name of the missing file, allowing for the user to supply and/or reinstall the missing files to resolve the boot problem. In the case of the latter, however, the computer will not be able to boot, even into safe mode.

  8. Safe mode - Wikipedia

    en.wikipedia.org/wiki/Safe_mode

    Safe mode is a diagnostic mode of a computer operating system (OS). It can also refer to a mode of operation by application software. Safe mode is intended to help fix most, if not all, problems within an operating system. It is also widely used for removing rogue security software.

  9. Kernel panic - Wikipedia

    en.wikipedia.org/wiki/Kernel_panic

    After restarting, it shows a message for a few seconds informing the user that a problem caused the computer to restart, before continuing to boot. The message now includes a Chinese translation. If five new kernel panics occur within three minutes of the first one, the Mac will display a prohibitory sign for thirty seconds, and then shut down ...