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2. Knowledge process outsourcing - Wikipedia

   en.wikipedia.org/wiki/Knowledge_process_outsourcing

   The Philippines Knowledge Process Outsourcing (KPO) services are often called "non-voice" or back office services, referring to activities outside contact center, customer and IT support services. In 2014, the KPO sector comprised 40 percent of the country's outsourcing industry.

3. Infosys BPM - Wikipedia

   en.wikipedia.org/wiki/Infosys_BPM

   The proportion of voice and non-voice related revenue was 11:89 in the same financial year. [10] It has a total of six subsidiaries. The three major subsidiaries are Infosys Portland, Infosys McCamish Systems, both of which are acquisitions, and Infosys BPO Americas, LLC. [6]

4. Business process outsourcing in the Philippines - Wikipedia

   en.wikipedia.org/wiki/Business_process...

   IBPAP (IT & Business Process Association Philippines) estimates that the overall market will mature and grow at a compound annual growth rate (CAGR) of 9.2% from 2016 to 2022, slower than the CAGR of 17% from 2010 to 2016. 43,000 low-skilled jobs will become obsolete as a result of automation, while 388,000 new mid-skilled jobs and 309,000 ...

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   Get breaking Finance news and the latest business articles from AOL. From stock market news to jobs and real estate, it can all be found here.

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   AOL Mail is focused on keeping you safe while you use the best mail product on the web. One way we do this is by protecting against phishing and scam emails though the use of AOL Official Mail.

8. Employee silence - Wikipedia

   en.wikipedia.org/wiki/Employee_silence

   Donaghey, J. et al. (2011) suggest ways in which management, through agenda-setting and institutional structures, can perpetuate silence over a range of issues, thereby arranging employees out of the voice process. When a dominant group voices certain opinions, these perceptions become the dominant ideologies that float across the organization.

9. Banking BPO services - Wikipedia

   en.wikipedia.org/wiki/Banking_BPO_Services

   Banking business process outsourcing or banking BPO is a highly specialized sourcing strategy employed by banks and lending institutions to facilitate the business acquisition and account servicing activities linked with the customer lending lifecycle.