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In addition, Spectrum pledged to give customers credits when the company’s customer service doesn’t live up to its promises, or for internet outages that are out of the customer’s control ...
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The Affordable Connectivity Program (ACP) was a United States government-sponsored program that provided internet access to low-income households. [1] Several companies signed on to participate in the program, including Verizon Communications, Frontier Communications, T-Mobile, Spectrum, Cox, AT&T, Xfinity, Optimum and Comcast.
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Spectrum customers in parts of metro Detroit experienced service outages Thursday. The company, which is a divison of Charter Communications, offers internet, TV and mobile phone services in 41 ...
Time Warner Cable charged a modem lease fee what was $10/month and offered free WiFi with their service if requested in lieu of what Spectrum does today, what is giving the modem for free and charging $5/month for WiFi service. For Time Warner Cable, customers could purchase their own modem to alleviate that charge, along with today, Spectrum ...
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As of Monday evening, Oct. 14, more than 42,000 Spectrum internet users in the Upstate were still without service according to an update provided by the telecommunications company.