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NYCHA Applicants, Section 8 Tenants and Section 8 Owners can view their information and complete certain transactions online, anytime – 24 hours a day, 7 days a week. Log on to NYCHA's Self Service Portal
Log in to the New York City Housing Authority eService portal for account management, rent payment, and repair requests.
Access the NYCHA Self Service Portal to manage housing needs online, including applying for public housing and requesting repairs.
NYCHA’s Self-Service Portal is located at https://selfserve.nycha.info. Once registered, you can access your account 24 hours a day. You can use the Self-Service Portal to complete your online annual recertification at your own pace and convenience. Do you require translation to use the Self-Service Portal? If yes:
Access additional information and resources for NYCHA residents' recertification process on the official New York City Housing Authority website.
NYCHA will continue to process annual recertifications. If you receive a Voucher Change Notice with your new tenant share, based on your annual recertification, your annual recertification has been successfully processed.
1. NYCHA’s Self Service Portal NYCHA’s Self Service Portal is located at https://selfserve.nycha.info. Once registered, you can access your account 24 hours a day. You can use the Portal to complete your online annual recertification at your own pace and convenience.
Access the NYCHA Self Service Portal to manage your profile, apply for public housing, and request repairs.
The newly improved portal aims to address various concerns that have been raised by users since the recertification process transitioned to an online platform in 2016. The new self-service portal will enhance the user experience, making the process more streamlined and easier to navigate.
Complete the annual recertification, and report family changes, on a timely basis. A summary of program requirements can be found in the Housing Choice Voucher Program Guide for Voucher Holders. Special Programs – Family Self-Sufficiency Program