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  2. Layoffs, abusive calls, and AI fears: Inside the front lines ...

    www.aol.com/finance/layoffs-abusive-calls-ai...

    At the lower level, Amazon customer service agents, or CSAs, get paid hourly (from just north of $15 to a couple of dollars over $20 in the U.S.) to respond by phone, email, chat, and social to ...

  3. How to identify a scam call before you're taken advantage of

    www.aol.com/2019-09-19-how-to-identify-a-scam...

    According to Google, while you might get a call from an operator for the purposes of development, customer service, or support, the caller “will never ask you for payment information over the ...

  4. 4 signs a “work from home” job offer is actually a scam - AOL

    www.aol.com/lifestyle/2020-09-18-4-signs-a-work...

    Beware of scams. Working from home is very widespread right now due to the coronavirus pandemic. Unfortunately, so is unemployment. It’s a bit of a perfect storm for a type of scam that’s been ...

  5. Identify legitimate AOL websites, requests, and communications

    help.aol.com/articles/identify-legitimate-aol...

    • Don't use internet search engines to find AOL contact info, as they may lead you to malicious websites and support scams. Always go directly to AOL Help Central for legitimate AOL customer support. • Never click suspicious-looking links. Hover over hyperlinks with your cursor to preview the destination URL.

  6. Technical support scam - Wikipedia

    en.wikipedia.org/wiki/Technical_support_scam

    Additionally, scammers exploit the levels of unemployment by offering jobs to people desperate to be employed. [12] Many scammers do not realise they are applying and being trained for tech support scam jobs, [14] but many decide to stay after finding out the nature of their job as they feel it is too late to back out of the job and change ...

  7. Protect yourself from internet scams - AOL Help

    help.aol.com/articles/protect-yourself-from...

    Phishing scams happen when you receive an email that looks like it came from a company you trust (like AOL), but is ultimately from a hacker trying to get your information. All legitimate AOL Mail will be marked as either Certified Mail , if its an official marketing email, or Official Mail , if it's an important account email.

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