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People skills are patterns of behavior and behavioral interactions. Among people, it is an umbrella term for skills under three related set of abilities: personal effectiveness, interaction skills, and intercession skills. [ 1 ]
The detailed study of interpersonal communication dates back to the 1970s and was formalized based on aspects of communication that preceded it. Aspects of communication such as rhetoric, persuasion, and dialogue have become a part of interpersonal communication. [8] As writing and language styles developed, humans found ways to transfer messages.
Proactivity is about taking responsibility for one's reaction to one's own experiences, taking the initiative to respond positively and improve the situation. Covey postulates, in a discussion of the work of psychiatrist Viktor Frankl, that between stimulus and response lies a person's ability to choose how to react, and that nothing can hurt a person without the person's consent.
Social intelligence (SI), sometimes referenced as social intelligence quotient or (SQ), is the ability to understand one's own and others' actions.Social intelligence is learned and develops from experience with people and learning from success and failures in social settings.
The process of learning these skills is called socialization. Lack of such skills can cause social awkwardness. Interpersonal skills are actions used to effectively interact with others. Interpersonal skills relate to categories of dominance vs. submission, love vs. hate, affiliation vs. aggression, and control vs. autonomy (Leary, 1957).
The term "soft skills" was created by the U.S. Army in the late 1960s. It refers to any skill that does not employ the use of machinery. The military realized that many important activities were included within this category, and in fact, the social skills necessary to lead groups, motivate soldiers, and win wars were encompassed by skills they had not yet catalogued or fully studied.
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