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  2. Troubleshoot a broadband internet connection - AOL Help

    help.aol.com/articles/troubleshooting-a...

    If you're using broadband (cable) internet and you can't connect, try the following troubleshooting steps in the order listed until you get up and running again. 1. Check if you can visit other sites with a different browser - If you can go to another site, the problem may be associated the browser you're using.

  3. PRIVATE WiFi FAQs - AOL Help

    help.aol.com/articles/private-wifi-faqs

    PRIVATE WiFi is compatible with Windows running 10 and above as well as Macs running OS X 10.10 Yosemite and above. Android phone and tablet devices running Android 6 and above and Apple iPhone, iPod and iPad devices running iOS 12 and above.

  4. Fix problems with the AOL app on iOS

    help.aol.com/articles/fix-problems-with-the-aol...

    Verified for iOS 9.3 and later. 1. Double press the Home button or swipe up and hold. 2. Swipe up on the image of the app. 3. Re-launch the app and attempt to reproduce the issue.

  5. Fix problems reading or receiving AOL Mail

    help.aol.com/articles/fix-problems-reading-or...

    Temporarily disable your firewall and check whether or not you're able to connect to the internet. If your firewall software isn't on the list linked, you will need to contact your firewall software provider for additional info. Disable Protected Mode in Internet Explorer

  6. PRIVATE WiFi® Quick Start Guide - AOL Help

    help.aol.com/articles/private-wifi-quick-start-guide

    PRIVATE WiFi will automatically activate and connect to an encrypted server whenever you access the internet. If you change this default setting, you can activate PRIVATE WiFi at any time clicking on the status icon ( PC: right-click the icon in the Taskbar at the bottom right of your screen, Mac: click the Menu Bar icon at the top right of ...

  7. AOL Mail

    mail.aol.com/d?reason=invalid_cred

    Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!

  8. Use POP or IMAP to sync AOL Mail on a third-party app or ...

    help.aol.com/articles/how-do-i-use-other-email...

    Most email software and applications have an account settings menu where you'll need to update the IMAP or POP3 settings. When entering your account info, make sure you use your full email address, including @aol.com, and that the SSL encryption is enabled for incoming and outgoing mail.

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