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4. Select Authenticator app for your 2-step verification method.-To see this option, you'll need to have at least 2 recovery methods on your account . 5. Click Continue. 6. Scan the QR code using your authenticator app. 7. Click Continue. 8. Enter the code shown in your authenticator app. 9. Click Done. Sign in with 2-step for authenticator app. 1.
Call paid premium support at 1-800-358-4860 to get live expert help from AOL Customer Care. If you use a 3rd-party email app to access your AOL Mail account, you may need a special code to give that app permission to access your AOL account. Learn how to create and delete app passwords.
1-800-358-4860. Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more. Fix problems with third-party mail applications. If you're having problems accessing AOL Mail through third-party applications, such as Outlook or Thunderbird, try troubleshooting with these suggestions to make sure ...
Two-factor authentication ( 2FA) is a method of adding additional security to your account. The first "factor" is your usual password that is standard for any account. The second "factor" is a verification code retrieved from an app on a mobile device or computer. 2FA is conceptually similar to a security token device that banks in some ...
Continue using third-party mail apps securely Use an app password. If you use AOL two-step verification or an older email app, you may need to use an app specific password to access AOL Mail. Learn how to generate third-party app passwords and remember, app passwords are only valid for the app they are created for and remain valid until you ...
If your account is working on a web browser and you made sure you're using the right server settings, then update your email app to the newest version available. If you're still experiencing issues with your app, contact the manufacturer. Also, access your AOL Mail on a web browser. Keep in mind - For two-step verification, generate an app ...
There are two different protocols you can choose when setting up a third-party email app: POP or IMAP. POP downloads a copy of your emails from your account (mail.aol.com) to the app. This means that if you delete an email from your account after it's been downloaded, the downloaded copy remains in the app. Additionally, POP only downloads ...
When you get your Security Key back or get a new key, you can re-enable 2-Step Verification in your. Still need help? Call paid premium support at 1-800-358-4860 to get live expert help from AOL Customer Care. A security key is a physical device that gets uniquely associated with your AOL account after you enable it.