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In September 2011, Microsoft dropped gold partner Comantra from its Microsoft Partner Network following accusations of involvement in cold-call technical-support scams. [60] However, the ease of which companies that carry out technical support scams can be launched makes it difficult to prevent tech support scams from taking place.
You’d probably ignore an 800 number, but a number that comes from your hometown seems more likely to be someone you know. “People are curious and they’re counting on that,” says Levin ...
Web callback. Web callback is a technology where a person can enter his or her telephone number in a form on a web site. The company who owns that Web site will then receive the Web callback request and a call center agent will call the person who made the request back on the number they entered. In some implementations, the Web callback ...
Etsy, Inc. is an American e-commerce company with an emphasis on the selling of handmade or vintage items and craft supplies. These items fall under a wide range of categories, including jewelry, bags, clothing, home décor, religious items and furniture, toys, art, as well as craft supplies and tools. Items described as vintage must be at ...
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Microsoft on Tuesday said it will introduce new artificial intelligence tools for customer service call centers. Microsoft, which has backed ChatGPT creator OpenAI, is taking AI technology into a ...
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