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  2. Models of communication - Wikipedia

    en.wikipedia.org/wiki/Models_of_communication

    Many models of communication include the idea that a sender encodes a message and uses a channel to transmit it to a receiver. Noise may distort the message along the way. The receiver then decodes the message and gives some form of feedback. [1] Models of communication are simplified representations of the process of communication.

  3. Schramm's model of communication - Wikipedia

    en.wikipedia.org/wiki/Schramm's_model_of...

    Schramm's model of communication is an early and influential model of communication. It was first published by Wilbur Schramm in 1954 and includes innovations over previous models, such as the inclusion of a feedback loop and the discussion of the role of fields of experience. For Schramm, communication is about sharing information or having a ...

  4. Two-way communication - Wikipedia

    en.wikipedia.org/wiki/Two-way_communication

    Two-way communication involves feedback from the receiver to the sender. This allows the sender to know the message was received accurately by the receiver. One person is the sender, which means they send a message to another person via face to face, email, telephone, etc. The other person is the receiver, which means they are the one getting ...

  5. Feedback - Wikipedia

    en.wikipedia.org/wiki/Feedback

    Negative feedback: If the signal feedback is out of phase by 180° with respect to the input signal, the feedback is called negative feedback. As an example of negative feedback, the diagram might represent a cruise control system in a car that matches a target speed such as the speed limit. The controlled system is the car; its input includes ...

  6. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...

  7. Positive feedback - Wikipedia

    en.wikipedia.org/wiki/Positive_feedback

    Positive feedback (exacerbating feedback, self-reinforcing feedback) is a process that occurs in a feedback loop which exacerbates the effects of a small disturbance. That is, the effects of a perturbation on a system include an increase in the magnitude of the perturbation. [1] That is, A produces more of B which in turn produces more of A. [2]

  8. Hyperpersonal model - Wikipedia

    en.wikipedia.org/wiki/Hyperpersonal_model

    Hyperpersonal model. The hyperpersonal model is a model of interpersonal communication that suggests computer-mediated communication (CMC) can become hyperpersonal because it "exceeds [face-to-face] interaction", thus affording message senders a host of communicative advantages over traditional face-to-face (FtF) interaction. [ 1]

  9. Communications system - Wikipedia

    en.wikipedia.org/wiki/Communications_system

    Communications system. A communications system or communication system is a collection of individual telecommunications networks systems, relay stations, tributary stations, and terminal equipment usually capable of interconnection and interoperation to form an integrated whole. The components of a communications system serve a common purpose ...