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Salesforce, Inc. is an American cloud-based software ... Do.com was a cloud-based task management system for small groups and businesses, introduced in 2011, and ...
Salesforce.com: Marc Benioff Winter '21 June 2019 Proprietary: APEX (Proprietary Language Java-like) yes Cloud Computing: Proprietary 1999 SAP CRM: SAP SE: 7.0 EHP4 SP11 2018 Proprietary: ABAP yes Windows, Linux, Unix SAP HANA, MS SQL, Oracle 2000 SAP Cloud for Customer: SAP SE: 1811 2018 Proprietary: ABAP yes Linux SAP HANA 2009 Snapforce CRM ...
Salesforce management systems (also sales force automation systems (SFA)) are information systems used in customer relationship management (CRM) marketing and management that help automate some sales and sales force management functions. They are often combined with a marketing information system, in which case they are often called CRM systems
For small businesses, a CRM system may consist of a contact management system that integrates emails, documents, jobs, faxes, and scheduling for individual accounts. CRM systems available for specific markets (legal, finance) frequently focus on event management and relationship tracking as opposed to financial return on investment (ROI).
Having purchased the domain in 2001, [10] [11] Business.com launched Work.com on October 9, 2006. The site included business how-to guides contributed by the small business community. [12] Work.com was sold in March 2012 and is now a corporate performance management platform owned by Salesforce. [13] [14] [15]
ClickSoftware is an American technology company which offers automated mobile workforce management and service optimization solutions [buzzword] for enterprise and small businesses, both for mobile and in-house resources. [2] Since 2020, it has been a subsidiary of Salesforce. ClickSoftware coined the term service chain optimization in 1996. [3]
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