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"We know many customers have incurred unplanned travel expenses, including purchasing tickets on other airlines, rental cars, train tickets and more," the airline said on its site. "Delta will ...
In the US, Southwest Airlines had the lowest rate of complaints in 2006, with 0.11 complaints per 100,000 passengers, while US Airways and United Airlines had the worst rate of complaints, both with 1.36 complaints per 100,000 passengers. [7] US Airways is also the US airline with the worst on-time performance, which might explain its rate of ...
Hays Travel was founded in 1980 by John Hays in Seaham, Durham. Hays initially opened a small retail store behind his mother's clothing store. [3] Since May 2018, Hays Travel reached sales of over £1 billion. [4] The company's turnover increased by £42 million over 2017, when pre-tax profit was up slightly to £10.1 million.
Air travel is getting worse, judging from the number of consumer complaints. Consumer complaints about airlines nearly doubled in the first three months of this year compared with the same period ...
Airlines will be required to give passengers full compensation for mobility equipment lost or damaged during a flight, provided its value was declared at check-in. No charge may be applied for this. Forms must be provided at the airport to customers wishing to submit complaints, and these must be accepted as valid claims under the regulation.
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This is an accepted version of this page This is the latest accepted revision, reviewed on 16 February 2025. UK-based consultancy, running an airline and airport review and ranking site Skytrax Formerly Inflight Research Services Company type Private Founded 1989 ; 36 years ago (1989) Headquarters London, United Kingdom Area served Worldwide Key people Edward Plaisted (CEO) Website ...