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  2. Balanced scorecard - Wikipedia

    en.wikipedia.org/wiki/Balanced_scorecard

    The balanced scorecard has more recently become a key component of structured approaches to corporate strategic management. [6] Two of the ideas that underpin modern balanced scorecard designs concern making it easier to select which data to observe, and ensuring that the choice of data is consistent with the ability of the observer to ...

  3. BSC SWOT - Wikipedia

    en.wikipedia.org/wiki/BSC_SWOT

    BSC SWOT, or the Balanced Scorecard SWOT analysis, was introduced in 2001, by Lennart Norberg and Terry Brown. BSC SWOT is a simple concept that combines the two powerful tools BSC ( Balanced Scorecard ) and SWOT analysis when identifying factors that drives or hinders strategy .

  4. Third-generation balanced scorecard - Wikipedia

    en.wikipedia.org/wiki/Third-generation_balanced...

    In business performance management, a third-generation balanced scorecard is a version of the traditional balanced scorecard, a structured report, supported by design methods and automated tools, that can be used by managers to keep track of the execution of activities by the staff within their control, and to monitor the consequences arising from these actions.

  5. Growth–share matrix - Wikipedia

    en.wikipedia.org/wiki/Growth–share_matrix

    Only a diversified company with a balanced portfolio can use its strengths to truly capitalize on its growth opportunities. The balanced portfolio has: stars whose high share and high growth assure the future; cash cows that supply funds for that future growth; and; question marks to be converted into stars with the added funds. [citation needed]

  6. SWOT analysis - Wikipedia

    en.wikipedia.org/wiki/SWOT_analysis

    An example of a SWOT template that includes cells for strategies, not only assessments A simple SWOT template Although the SWOT analysis was originally designed for business and industries, it has been used in non-governmental organisations as a tool for identifying external and internal support to combat internal and external opposition for ...

  7. Strategy map - Wikipedia

    en.wikipedia.org/wiki/Strategy_map

    The Balanced Scorecard is a framework that is used to help in the design and implementation of strategic performance management tools within organizations. One of the big challenges faced in the design of Balanced Scorecard-based performance management systems is deciding what activities and outcomes to monitor. By providing a simple visual ...

  8. Customer satisfaction - Wikipedia

    en.wikipedia.org/wiki/Customer_satisfaction

    Customer satisfaction is viewed as a key performance indicator within business and is often part of a Balanced Scorecard. In a competitive marketplace where businesses compete for customers, customer satisfaction is seen as a major differentiator and increasingly has become an important element of business strategy. [8]

  9. Analytic hierarchy process - Wikipedia

    en.wikipedia.org/wiki/Analytic_hierarchy_process

    Other areas have included forecasting, total quality management, business process reengineering, quality function deployment, and the balanced scorecard. [1] Other uses of AHP are discussed in the literature: Deciding how best to reduce the impact of global climate change (Fondazione Eni Enrico Mattei) [7]