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  2. Crucial Conversations: Tools for Talking When Stakes Are High

    en.wikipedia.org/wiki/Crucial_Conversations:...

    A business self-help book written by the four co-founders of VitalSmarts, Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler, the book has sold more than 2 million copies and has been translated into 28 languages. [3] Crucial Conversations was ranked by Business Insider as one of the most popular business books of 2013. [4]

  3. Fierce Conversations - Wikipedia

    en.wikipedia.org/wiki/Fierce_Conversations

    The introduction states that Fierce Conversations is a "guide to tackling your toughest challenges and enriching relationships with everyone important to your success and happiness through principles, tools, and assignments designed to direct you through your first fierce conversations with yourself on to the most challenging and important conversations facing you."

  4. Conversation - Wikipedia

    en.wikipedia.org/wiki/Conversation

    The first one, Crucial Conversations: Tools for Talking When Stakes are High, McGraw-Hill, 2002, teaches skills for handling disagreement and high-stakes issues at work and at home. The second book, Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior , McGraw-Hill, 2013, teaches important ...

  5. Sheila Heen - Wikipedia

    en.wikipedia.org/wiki/Sheila_Heen

    Sheila Heen is an American author, educator and public speaker. She is the Thaddeus R. Beal Professor of Practice at Harvard Law School, member of the Harvard Negotiation Project, co-founder of Triad Consulting, and author of two New York Times Best Sellers - Difficult Conversations: How to Discuss What Matters Most, [1] and Thanks for the Feedback: The Science and Art of Receiving Feedback ...

  6. Reid Hoffman, chairman and co-founder of LinkedIn Corp., second from left, and Jeffrey Weiner, chief executive officer of LinkedIn, center, applaud during the opening bell ceremony at the New York ...

  7. How the White House convinced skeptical Republicans to ... - AOL

    www.aol.com/news/white-house-convinced-skeptical...

    The person described some of Tillis’ other conversations, including one with the White House, as “low temperature,” something that the source said went a long way to de-escalate things at a ...

  8. Social cue - Wikipedia

    en.wikipedia.org/wiki/Social_cue

    According to studies conducted on social referencing, infants use the emotional cues of others to guide their behavior. [30] [31] In a visual cliff study conducted by Vaish and Striano, infants were left on the shallow end of a plexiglass cliff with their mothers on the other end. The mothers used either facial and vocal cues, facial cues only ...

  9. Wikipedia : A researcher's guide to discussion pages

    en.wikipedia.org/wiki/Wikipedia:A_researcher's...

    This researcher's guide to discussion pages is intended as an aid to people who are researching with Wikipedia. Experienced Wikipedians often glean a great deal about an article from looking at its discussion page (a.k.a. "talk page"). This page describes some of these tricks of the trade.

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    related to: crucial conversations discussion guide