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For questions on specific items, you can message us from the Temu app or Temu.com. For other questions on our policies or other topics, we recommend that you browse our Support Center where we answer our customers' most common questions.
You can contact Temu customer service for help. Contact us. Office address. Suite 355, 31 St. James Avenue, Boston, Massachusetts 02116, USA. Please note, returns will not be accepted at this address. If you want to return your items, please click here. We are also available on social media. Temu Official. @temu. Temu. @shoptemu. Temu. @shoptemu.
If you’re having a problem with a Temu order or an issue with your account, there are several easy ways to get in touch with Temu’s customer service team. For instance, start a chat with Temu through the app or website, or send a DM to one of Temu’s social media accounts.
You can click 'Live Chat' and type into the chat box directly. Our customer service team will be with you shortly. From here, you can also click on the item in the chat to request a return, repurchase the same item, or get other help from Temu.
Live Chat: Quick real-time assistance. Email: Written inquiries with a record of the communication. Phone: A more personal touch for resolving issues. Social Media: Public and private messaging options. Mail: For those who prefer traditional communication methods.
Customers can contact Temu's customer service through phone and email. The toll-free phone number for Temu customer service is (888) 495-8368, available from 7 AM to 11 PM EST.
If you require assistance, please contact our customer service team, and we will investigate your reports thoroughly to ensure your information stays safe and secure. Please tell us if: 1.