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To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account.
Having trouble signing in? Find out how to identify and correct common sign-in issues like problems with your username and password, account locks, looping logins, and other account access errors.
Find out how to add or delete a recovery mobile phone number or alternate email address from your AOL account.
Self-service password reset Self-service password reset ( SSPR) is defined as any process or technology that allows users who have either forgotten their password or triggered an intruder lockout to authenticate with an alternate factor, and repair their own problem, without calling the help desk. It is a common feature in identity management software and often bundled in the same software ...
It's possible to remove security questions as recovery info on your account by deleting them from your Account Information page. It's more secure to add an email address or phone number to verify and secure your account.
Change your AOL password easily and securely. Follow the steps to update your account and protect your online identity.
If you forgot your password, there's a better way to handle it then resetting your password every time.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
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