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In response, British Gas workers went on strike between January and June 2021, when workers accepted a new pay deal. [25] In 2023, British Gas came under criticism after a series of media stories highlighting their poor customer service [26] and practice of breaking into homes to force people onto pre-payment meters. [27]
March 2014 - An Alberta judge has certified a class action lawsuit against Direct Energy alleging the company violated the Criminal Code and Canada's Interest Act. The lawsuit alleges Direct Energy's late payment penalties were effectively charging customers a 91 percent interest rate on late payments. [27] The class action is still in process.
National Grid plc is a British multinational electricity and gas utility company headquartered in London, England. Its principal activities are in the United Kingdom, where it owns and operates electricity and natural gas transmission networks, and in the Northeastern United States, where as well as operating transmission networks, the company produces and supplies electricity and gas ...
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GB Gas Holdings Limited, founded 1996, which holds British Gas (also known as Scottish Gas). [11] [12] [13] Centrica Hive Ltd, founded in 2007. [14] In 1998, Centrica's supplier monopoly for gas came to an end. Centrica maintained the British Gas retail brand but is only allowed to use this brand name in the United Kingdom.
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In this case, the charge for last month’s service will post along with your current bill. At first glance, it might look as if we’re double-billing you, but in fact we weren’t able to charge you last month so we’re applying both payments to one bill. To update your payment information, review our help article.