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Quality management ensures that an organization, product, or service consistently functions as intended. It has four main components: quality planning, quality assurance, quality control, and quality improvement. [1] Customers recognize that quality is an important attribute when choosing and purchasing products and services.
The terms "quality assurance" and "quality control" are often used interchangeably to refer to ways of ensuring the quality of a service or product. [3] For instance, the term "assurance" is often used in a context such as: Implementation of inspection and structured testing as a measure of quality assurance in a television set software project ...
Quality circles are generally free to select any topic they wish (other than those related to salary and terms and conditions of work, as there are other channels through which these issues are usually considered). [7] [8] Quality circles have the advantage of continuity; the circle remains intact from project to project.
Quality control (QC) is a process by which entities review the quality of all factors involved in production. ISO 9000 defines quality control as "a part of quality management focused on fulfilling quality requirements". [1] This approach places emphasis on three aspects (enshrined in standards such as ISO 9001): [2] [3]
Total quality management (TQM) is an organization-wide effort to "install and make a permanent climate where employees continuously improve their ability to provide on-demand products and services that customers will find of particular value."
ISO/IEC 9126 Software engineering — Product quality was an international standard for the evaluation of software quality.It has been replaced by ISO/IEC 25010:2011. [1]The quality criteria according to ISO 9126
Quality control is also responsible for the identification of actions necessary for correcting faulty data collection practices and also minimizing such future occurrences. A team is more likely to not realize the necessity to perform these actions if their procedures are written vaguely and are not based on feedback or education.
Project Quality Management : the processes and activities of the performing organization that determine quality policies, objectives, and responsibilities so that the project will satisfy the needs for which it was undertaken. Project Resource Management : the processes that organize, manage, and lead the project team. Until the 6th edition of ...