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  2. Product return - Wikipedia

    en.wikipedia.org/wiki/Product_return

    In the UK, Logistics costs for returns is estimated at between £20bn and £60bn per year. Figures show that 33% of retailers had to increase prices to counter rising returns volumes whilst 31% of retailers said managing returns impacts their profits. For some companies the costs of accepting returns amounts to as much as 5% of their annual ...

  3. Customer attrition - Wikipedia

    en.wikipedia.org/wiki/Customer_attrition

    Customer attrition, also known as customer churn, customer turnover, or customer defection, is the loss of clients or customers.. Companies often use customer attrition analysis and customer attrition rates as one of their key business metrics (along with cash flow, EBITDA, etc.) because the cost of retaining an existing customer is far less than the cost of acquiring a new one. [1]

  4. The little-known Wayfair perk that can save you big bucks - AOL

    www.aol.com/2018-03-13-the-little-known-wayfair...

    The online furniture store has a secret bargain that could save you loads of money.

  5. Defects per million opportunities - Wikipedia

    en.wikipedia.org/wiki/Defects_per_million...

    Note that DPMO differs from reporting defective parts per million (PPM) in that it comprehends the possibility that a unit under inspection may be found to have multiple defects of the same type or may have multiple types of defects.

  6. Quality costs - Wikipedia

    en.wikipedia.org/wiki/Quality_costs

    In process improvement efforts, quality costs tite or cost of quality (sometimes abbreviated CoQ or COQ [1]) is a means to quantify the total cost of quality-related efforts and deficiencies. It was first described by Armand V. Feigenbaum in a 1956 Harvard Business Review article.

  7. Low-cost index funds: A beginner’s guide - AOL

    www.aol.com/finance/low-cost-index-funds...

    Low-cost index funds vs. ETFs vs. mutual funds You can buy low-cost index funds as either an ETF or a mutual fund, and well-known indexes such as the S&P 500 will have both available. The list ...

  8. Fashion Nova customers will get $2.4 million in refunds after ...

    www.aol.com/fashion-nova-customers-2-4-004036274...

    The FTC announced it will send refunds to some Fashion Nova customers after it says the retailer engaged in “deceptive review practices.”

  9. Performance attribution - Wikipedia

    en.wikipedia.org/wiki/Performance_attribution

    Return calculations should be based on market value, not cost. Total returns should be used. Returns should be time-weighted. Performance measurement should include both return and risk. Funds should be classified based on investment objectives. The report also suggested that portfolios should be compared with various sector returns. [3]