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Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms.
To control its printers, Epson introduced a printer control language, the Epson Standard Code for Printers (or ESC/P). It became a de facto industry standard for controlling print formatting during the era of dot matrix printers , whose popularity was initially started by the Epson MX-80 .