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  2. Loading, activating and deactivating PRIVATE WiFi - AOL Help

    help.aol.com/articles/loading-activating-and...

    To learn how to manage both of these automatic controls, check out our article PRIVATE WiFi™ Quick Start Guide. You can manually load PRIVATE WiFi if it is not set up to automatically load. On a PC or Mac, click on the PRIVATE WiFi desktop icon. To manually load PRIVATE WiFi on a PC: 1. Click Start. 2. Click All Programs. 3. Click PRIVATE WiFi.

  3. Troubleshooting DataMask by AOL

    help.aol.com/articles/troubleshooting-datamask...

    2. Click Download Now under PRIVATE WiFi or DataMask by AOL. 3. When you're redirected to the download page and the download window prompt opens, click Save. 4. At the top of your browser window, click To help protect your security, your web browser blocked this site from downloading files to your computer. The download window prompt will open ...

  4. PRIVATE WiFi FAQs - AOL Help

    help.aol.com/articles/private-wifi-faqs

    PRIVATE WiFi assigns you an anonymous, untraceable IP address that hides your actual IP address and location; PRIVATE WiFi solves the inherent security problems of public WiFi hotspots by giving you the same encryption technology used by corporations, big banks, and the government; PRIVATE WIFI also works for wired internet connections

  5. Settings A-Z - AOL Help

    help.aol.com/settings

    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

  6. Fix problems reading or receiving AOL Mail

    help.aol.com/articles/fix-problems-reading-or...

    Temporarily disable your firewall. Your firewall or other security software may be preventing you from connecting to AOL. Temporarily disable your firewall and check whether or not you're able to connect to the internet. If your firewall software isn't on the list linked, you will need to contact your firewall software provider for additional info.

  7. AOL Mail secure connection settings requirement - AOL Help

    help.aol.com/articles/secure-mail-connection-faq

    To maintain the security of your account while accessing AOL Mail through third-party apps, it's necessary to keep your connection settings updated. An email was sent to our customers in 2017 warning that AOL Mail would no longer be accessible through third-party apps if connection settings weren't updated by November 7, 2017.

  8. Troubleshoot a broadband internet connection - AOL Help

    help.aol.com/articles/troubleshooting-a...

    If you don't have broadband, you'll need to try other steps to fix problems with a dial-up internet connection. An active internet connection is required to be able to access all the best that AOL offers.

  9. AOL Help

    help.aol.com

    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.