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  2. Software configuration management - Wikipedia

    en.wikipedia.org/wiki/Software_configuration...

    The tools can model and manage cloud-based virtual resources, including virtual appliances, storage units, and software bundles. The roles and responsibilities of the actors have become merged as well with developers now being able to dynamically instantiate virtual servers and related resources. [3]

  3. Software documentation - Wikipedia

    en.wikipedia.org/wiki/Software_documentation

    Software documentation is written text or illustration that accompanies computer software or is embedded in the source code. The documentation either explains how the software operates or how to use it, and may mean different things to people in different roles. Documentation is an important part of software engineering. Types of documentation ...

  4. Production support - Wikipedia

    en.wikipedia.org/wiki/Production_Support

    A production support analyst or engineer is responsible for monitoring the production environments, servers, scheduled jobs, incident management and receiving incidents and requests from end-users, analyzing these and either responding to the end user with a solution or escalating it to other IT teams.

  5. System administrator - Wikipedia

    en.wikipedia.org/wiki/System_administrator

    Tasks include managing multiple sites, administering security, and configuring necessary components and software. Responsibilities may also include software change management. A computer operator performs routine maintenance and upkeep, such as changing backup tapes or replacing failed drives in a redundant array of independent disks (RAID ...

  6. Responsibility assignment matrix - Wikipedia

    en.wikipedia.org/wiki/Responsibility_assignment...

    In business and project management, a responsibility assignment matrix [1] (RAM), also known as RACI matrix [2] (/ ˈ r eɪ s i /; responsible, accountable, consulted, and informed) [3] [4] or linear responsibility chart [5] (LRC), is a model that describes the participation by various roles in completing tasks or deliverables [4] for a project or business process.

  7. Software analyst - Wikipedia

    en.wikipedia.org/wiki/Software_analyst

    In a software development team, a software analyst [1] is the person who monitors the software development process, performs configuration management, identifies safety, performance, and compliance issues, and prepares software requirements and specification (Software Requirements Specification) documents.

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  9. Systems analyst - Wikipedia

    en.wikipedia.org/wiki/Systems_analyst

    Systems analysts assess the suitability of information systems in terms of their intended outcomes and liaise with end users, software vendors and programmers in order to achieve these outcomes. [1] A systems analyst is a person who uses analysis and design techniques to solve business problems using information technology.

  1. Related searches software support roles and responsibilities definition examples pdf printable

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