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Empathic accuracy. In psychology, empathic accuracy is a measure of how accurately one person can infer the thoughts and feelings of another person. The term was introduced in 1988, in conjunction with the term "empathic inference," by psychologists William Ickes and William Tooke. [1] Since then research on empathic accuracy has explored its ...
Emotional intelligence (EI) is defined as the ability to perceive, use, understand, manage, and handle emotions.People with high emotional intelligence can recognize their own emotions and those of others, use emotional information to guide thinking and behavior, discern between different feelings and label them appropriately, and adjust emotions to adapt to environments.
Interpersonal emotion regulation is the process of changing the emotional experience of one's self or another person through social interaction. It encompasses both intrinsic emotion regulation (also known as emotional self-regulation), in which one attempts to alter their own feelings by recruiting social resources, as well as extrinsic emotion regulation, in which one deliberately attempts ...
Psychological mindedness refers to a person's capacity for self-examination, self-reflection, introspection and personal insight.It includes an ability to recognize meanings that underlie overt words and actions, to appreciate emotional nuance and complexity, to recognize the links between past and present, and insight into one's own and others' motives and intentions.
v. t. e. Affect, in psychology, is the underlying experience of feeling, emotion, attachment, or mood. [1] It encompasses a wide range of emotional states and can be positive (e.g., happiness, joy, excitement) or negative (e.g., sadness, anger, fear, disgust). Affect is a fundamental aspect of human experience and plays a central role in many ...
Paralanguage. Paralanguage, also known as vocalics, is a component of meta-communication that may modify meaning, give nuanced meaning, or convey emotion, by using techniques such as prosody, pitch, volume, intonation, etc. It is sometimes defined as relating to nonphonemic properties only. Paralanguage may be expressed consciously or ...
Sentiment analysis (also known as opinion mining or emotion AI) is the use of natural language processing, text analysis, computational linguistics, and biometrics to systematically identify, extract, quantify, and study affective states and subjective information. Sentiment analysis is widely applied to voice of the customer materials such as ...
Grok (/ ˈ ɡ r ɒ k /) is a neologism coined by American writer Robert A. Heinlein for his 1961 science fiction novel Stranger in a Strange Land.While the Oxford English Dictionary summarizes the meaning of grok as "to understand intuitively or by empathy, to establish rapport with" and "to empathize or communicate sympathetically (with); also, to experience enjoyment", [1] Heinlein's concept ...