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Check warranty coverage for all US Samsung products with your model and serial number or IMEI number.
Find the model number and serial number of your Samsung product. A Serial Number is a unique number assigned by the manufacturer (like Samsung) to help identify an individual device, like a phone, tablet, TV, and so on. For example, your phone's serial number will be different from every other phone Samsung has made.
Contact Samsung Support. Contact us online through chat and get support from an expert on your computer, mobile device or tablet. Support is also available on your mobile device through the Samsung Members App.
You can find your device’s IMEI, model number, and serial number in your device’s Settings menu.
The serial number and model number are printed on a label on the inside of the washing machine door. You can find the serial number and model number by looking on the back of the washing machine. Samsung front-loading and top loading dryers feature their serial number and model number in the same places as the washing machines.
Check Preferences. Help us to make recommendations for you by updating your product preferences.
Check the warranty on your product by entering the serial number/IMEI number. For mobile phone, please enter the IMEI number. For all other products, please enter product serial number.
Below you’ll find an overview of what’s covered in your warranty, links to register your products and your current registered products. We recommend registering your product with us, so that we can help you as quickly and efficiently as possible. REGISTER NEW PRODUCT.
Discover how to identify an authentic Samsung charger for your Galaxy device with our guide. Learn the key features of genuine chargers, including the Samsung logo, travel adapter markings, serial numbers, and model codes.
If you want to verify your product or you want to report suspected Samsung counterfeit product, please take clear pictures of the product and include the logo, serial number or IMEI number. Our team will verify the photos and contact you back to confirm whether the product is original.