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2. Troubleshooting AOL Desktop Gold

   help.aol.com/articles/aol-desktop-troubleshooting

   Desktop Gold shortcut icon is missing. If AOL Desktop Gold shortcut icon is missing, try the solutions listed below. • Right click the AOL Desktop Tray Launcher icon in the System tray. • Open AOL Desktop Gold. if you are having trouble opening it, click Start on the windows toolbar. • Double click on the AOL Desktop application file.

3. Troubleshoot a broadband internet connection - AOL Help

   help.aol.com/articles/troubleshooting-a...

   2. Check the physical connection - A loose cable or cord can often be the cause of a connection problem. Make sure everything is securely connected to the wall and device. 3. Reboot your modem/router - Sometimes the old "turn it off and on again" approach actually does work! Just wait about five minutes before turning it back on to make sure ...

4. Clear your browser's cache on AOL Desktop Gold - AOL Help

   help.aol.com/articles/using-the-web-in-aol...

   In the left menu, click Browser. 5. Click the Security tab. 6. Click Clear Footprints Now. 7. Select the data you'd like to clear and click Clear Footprints Now. Empty the cache each time you quit Desktop Gold - Select the Browser Cache checkbox.

5. Hang (computing) - Wikipedia

   en.wikipedia.org/wiki/Hang_(computing)

   Hang (computing) In computing, a hang or freeze occurs when either a process or system ceases to respond to inputs. A typical example is when computer's graphical user interface (such as Microsoft Windows [a]) no longer responds to the user typing on the keyboard or moving the mouse. The term covers a wide range of behaviors in both clients and ...

6. Clear cache on a web browser - AOL Help

   help.aol.com/articles/clear-cookies-cache...

   Clearing the cache deletes these files and fixes problems like outdated pages, websites freezing, and pages not loading or being unresponsive. • Clear your browser's cache in Edge. • Clear your browser's cache in Safari. • Clear your browser's cache in Firefox. • Clear your browser's cache in Chrome. Internet Explorer may still work ...

7. Reset (computing) - Wikipedia

   en.wikipedia.org/wiki/Reset_(computing)

   A computer storage program would normally perform a "reset" if a command times out and ... very often have a dedicated reset button as they are prone to freezing or ...

8. Factory reset - Wikipedia

   en.wikipedia.org/wiki/Factory_reset

   A factory reset, also known as hard reset or master reset, is a software restore of an electronic device to its original system state by erasing all data, settings, and applications that were previously stored on the device. This is often done to fix an issue with a device, but it could also be done to restore the device to its original settings.

9. Fix problems sending AOL Mail

   help.aol.com/articles/aol-mail-troubleshooting

   1-800-358-4860. Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more. Fix problems sending AOL Mail. If you're having problems sending messages in AOL Mail, it could be for one of several reasons. Most sending issues can be fixed with a couple of quick troubleshooting steps.