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How to chat with PlayStation Online Assistant. PlayStation® Online Assistant is a chat service that allows you to contact PlayStation Support. After answering a few questions from the chatbot, you can talk to a person during business hours.
Find out which online support tools you can use to troubleshoot your issue, and how to contact PlayStation Support. Need to get in touch? Before you contact PlayStation Support, look up your issue to find helpful information and the relevant contact method.
How can we help? Browse help by category. Account & Security. PS Store & Refunds. Tiered Services. Games. Hardware & Repairs. Safety. Secure sign in with passkey. Replace your password with a passkey that is synced across multiple devices. You can log into your account more securely using biometrics or a screen lock PIN. Set up passkey.
Use the live chat if you can’t call the customer service line, or you need help with a technical problem you’re having with your console. You should be connected to a representative within a few minutes after you choose the option to start a live chat.
If you prefer a more text-based interaction or don’t have access to a phone, contacting PlayStation Support via live chat is a convenient option. This method allows you to chat with a support agent in real-time, providing assistance for your PlayStation-related concerns.
Live Chat Support: One of the quickest ways to contact PlayStation support is through live chat. You can access live chat support from the official PlayStation website or directly through this URL: https://support.playstation.com/LiveChatRequest.
Please select a category that matches your request. If you are a customer seeking support upon using our products and services, please click the link above. You will be directed to the PlayStation® Support Site.
PlayStation offers various ways to contact their support teams, including: Live Chat: Instant messaging system on their support site to chat with an agent in real-time. Phone: Calling their 1-800 number connects you directly with the support team.
First off, I want to briefly state that I have always felt that Sony is one of the top, if not the top electronics brand in the world. When I think of Sony, I think of great gear and relatively expensive products that are well-designed and perform at the top of their industry.
How to get support from the PlayStation Experts. Press Ask a PlayStation Expert displayed at the bottom right of the screen to start an online conversation with a PlayStation Expert through the Limitless application. Provide your first name and a valid email address to submit your question.