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Help desk software is a computer program that enables customer-care operators to keep track of user requests and deal with other customer-care-related issues. [1]Generally, help desk software is part of an umbrella category called the service desk, which includes asset management and IT service management, and the two terms are sometimes used interchangeably.
Zoho Corporation. Zoho Corporation is an Indian multinational technology company that makes computer software and web -based business tools. [3] It is best known for the online office suite offering Zoho Office Suite. The company was founded in 1996 [4] by Sridhar Vembu and Tony Thomas and has a presence in seven locations with global ...
HP offers the application as a service desk solution that enables IT to work as a single organization, governed by a consistent set of processes to handle service delivery and support quickly and efficiently. [2] After the acquisition, the product has been updated with the following significant changes: ServiceCenter 3: Client and GUI
Free license. A free license or open license is a license that allows copyrighted work to be reused, modified, and redistributed. These uses are normally prohibited by copyright, patent or other Intellectual property (IP) laws. The term broadly covers free content licenses and open-source licenses, also known as free software licenses.
Permissive software license. A permissive software license, sometimes also called BSD-like or BSD-style license, [1] is a free-software license which instead of copyleft protections, carries only minimal restrictions on how the software can be used, modified, and redistributed, usually including a warranty disclaimer.
Popular open source licenses include the Apache License, the MIT License, the GNU General Public License (GPL), the BSD Licenses, the GNU Lesser General Public License (LGPL) and the Mozilla Public License (MPL). Open-source licenses are software licenses that allow content to be used, modified, and shared. They facilitate free and open-source ...
Examples of license-free software formerly included programs written by Daniel J. Bernstein, such as qmail, djbdns, daemontools, and ucspi-tcp. Bernstein held the copyright and distributed these works without license until 2007. From December 28, 2007, onwards, he started placing his software in the public domain with an explicit waiver statement.
A license, whether providing open-source code or not, that does not stipulate the "four software freedoms", [3] are not considered "free" by the free software movement. A closed source license is one that limits only the availability of the source code. By contrast a copyleft license claims to protect the "four software freedoms" by explicitly ...
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