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In the US, Southwest Airlines had the lowest rate of complaints in 2006, with 0.11 complaints per 100,000 passengers, while US Airways and United Airlines had the worst rate of complaints, both with 1.36 complaints per 100,000 passengers. [7] US Airways is also the US airline with the worst on-time performance, which might explain its rate of ...
The Air Traffic Organization (ATO) is an air navigation service provider in the United States of America. The ATO is the operational division of the Federal Aviation Administration (FAA). [2] The ATO also provides air navigation services to private and commercial clients and the U.S. military.
The Aviation Safety Action Program (ASAP) is a US aviation proactive safety program. ASAP promotes safety by encouraging voluntary self reporting of safety occurrences and situations to the Federal Aviation Administration (FAA) certificate holder. The reports are analyzed to reduce hazards and focus training. [1]
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The FAA established the ODA program in 14 CFR part 183, subpart D: Representatives of the Administrator. [6] Boeing has 1,500 people in its ODA, under supervision by an FAA team of 45 people, of which only 24 are engineers. [7] By 2018, the FAA was letting Boeing certify 96 percent of its own work. [8]
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The International Aviation Safety Assessment Program (IASA Program) is a program established by the U.S. Federal Aviation Administration (FAA) in 1992. The program is designed to evaluate the ability of a country's civil aviation authority or other regulatory body to adhere to international aviation safety standards and recommended practices for personnel licensing, aircraft operations and ...
The Acquisition Management System (AMS) provides policy and guidance on lifecycle acquisition management by the United States Federal Aviation Administration (FAA). [1] The self-stated objectives of the AMS "are to increase the quality, reduce the time, manage the risk, and minimize the cost of delivering safe and secure services to the aviation community and flying public."