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Airline complaints are any type of formal complaint filed by an airline customer either to the airline responsible for the grievance or the government office responsible for overseeing the airlines national industry. Airline complaints generally arise out of problems experienced during air travel that were left unresolved.
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Air India became the first Asian airline to operate freighters when Air India Cargo was set up in 1954 and started its freighter operations with a Douglas DC-3 aircraft. [16] Air India Cargo ended freighter aircraft operations in early 2012. [124] Alliance Air was a wholly owned subsidiary of Indian Airlines established on 1 April 1996.
Grievance Redressal is a management- and governance-related process used commonly in India.While the term "Grievance Redressal" primarily covers the receipt and processing of complaints from citizens and consumers, a wider definition includes actions taken on any issue raised by them to avail services more effectively.
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Air India Express operates more than 2,500 flights each week, servicing 45 domestic and international airports, according to its website. Around 100 cabin crew called in sick “at the very last ...
It was renamed as Air India Limited on 26 October 2010. [6] Air India Limited was privatized through its sale to the Tata Group. On 8 October 2021 Tata Sons paid ₹ 180 billion (US$2.1 billion) to Government of India and Tata will also assume ₹ 153 billion (US$1.8 billion) of Air India Limited's debt as per the transfer deal.