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  2. Identify legitimate AOL websites, requests, and communications

    help.aol.com/articles/identify-legitimate-aol...

    • Viewing from web-based email - Emails from AOL will include icons that will indicate it is either Official mail or Certified mail, depending on the type of email you received. • Viewing from 3rd-party apps - The AOL icons won't appear in apps, even if the email is truly from us. Check the sender's email address without opening the email ...

  3. Package redirection scam - Wikipedia

    en.wikipedia.org/wiki/Package_redirection_scam

    A package redirection scam is a form of e-commerce fraud, where a malicious actor manipulates a shipping label, to trick the mail carrier into delivering the package to the wrong address. This is usually done through product returns to make the merchant believe that they mishandled the return package, and thus provide a refund without the item ...

  4. Outlook and Teams down: Microsoft apps not working amid ... - AOL

    www.aol.com/outlook-teams-down-microsoft-apps...

    Microsoft’s Outlook and Teams apps have stopped working properly amid what appears to be a major outage. Both apps are part of the Office 365 suite, Microsoft’s offering for businesses. The ...

  5. Technical support scam - Wikipedia

    en.wikipedia.org/wiki/Technical_support_scam

    Technical support scams rely on social engineering to persuade victims that their device is infected with malware. [15] [16] Scammers use a variety of confidence tricks to persuade the victim to install remote desktop software, with which the scammer can then take control of the victim's computer.

  6. Protect yourself from internet scams - AOL Help

    help.aol.com/articles/protect-yourself-from...

    Phishing scams happen when you receive an email that looks like it came from a company you trust (like AOL), but is ultimately from a hacker trying to get your information. All legitimate AOL Mail will be marked as either Certified Mail , if its an official marketing email, or Official Mail , if it's an important account email.

  7. Microsoft’s massive Outlook and Teams outage resolves after ...

    www.aol.com/microsoft-massive-outlook-teams...

    Microsoft said most Outlook and Teams services had been restored as of Monday evening, after more than 24 hours of technical delays. On Tuesday afternoon, the company announced a full restoration ...

  8. Microsoft investigating outages affecting Outlook, Teams - AOL

    www.aol.com/news/microsoft-investigating-outages...

    An outage at Microsoft impacted thousands of online users on Monday as they attempted to use its Microsoft 365 service for emails, calendars and other features. Microsoft 365 confirmed early ...

  9. Use AOL Official Mail to confirm legitimate AOL emails

    help.aol.com/articles/what-is-official-aol-mail

    AOL Mail is focused on keeping you safe while you use the best mail product on the web. One way we do this is by protecting against phishing and scam emails though the use of AOL Official Mail. When we send you important emails, we'll mark the message with a small AOL icon beside the sender name.