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Armand Vallin Feigenbaum (April 6, 1920 [1] – November 13, 2014) was an American quality control expert and businessman. [2] He devised the concept of Total Quality Control (TQM), now known as "total quality management". [3]
TQM is based on all members of an organization participating in improving processes, products, services and the culture in which they work. The methods for implementing this approach are found in the teachings of such quality leaders as Philip B. Crosby, W. Edwards Deming, Armand V. Feigenbaum, Kaoru Ishikawa and Joseph M. Juran." [17]
It was first described by Armand V. Feigenbaum in a 1956 Harvard Business Review article. [ 2 ] Prior to its introduction, the general perception was that higher quality requires higher costs, either by buying better materials or machines or by hiring more labor. [ 3 ]
Popularized by Armand V. Feigenbaum in a Harvard Business Review article [9] and book of the same name; [10] stresses involvement of departments in addition to production (e.g., accounting, design, finance, human resources, marketing, purchasing, sales) Statistical process control (SPC) 1960s
They came in hoodies, they came in masks, shuffling their feet and laughing nervously while waiting for a winner to be announced. Just a few days after UnitedHealthcare CEO Brian Thompson was ...
Federal investigators found nearly a dozen children to be working dangerous, overnight shifts at Seaboard Triumph Foods' pork processing plant in Sioux City, Iowa, the Department of Labor announced.
Kaoru Ishikawa (石川 馨, Ishikawa Kaoru, July 13, 1915 – April 16, 1989) was a Japanese organizational theorist and a professor in the engineering faculty at the University of Tokyo who was noted for his quality management innovations.
Tens of thousands of Volkswagen workers are taking part in strikes at plants across Germany Monday, marking the largest walkouts at the carmaker’s domestic operations since 2018.