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  2. Protecting yourself from Microsoft tech support scams - AOL

    www.aol.com/protecting-yourself-microsoft-tech...

    Consider using a password manager to generate and store complex passwords. 6) Enable two-factor authentication: Where possible, ... You can also report the scam to Microsoft directly.

  3. Identify legitimate AOL websites, requests, and communications

    help.aol.com/articles/identify-legitimate-aol...

    • Don't use internet search engines to find AOL contact info, as they may lead you to malicious websites and support scams. Always go directly to AOL Help Central for legitimate AOL customer support. • Never click suspicious-looking links. Hover over hyperlinks with your cursor to preview the destination URL.

  4. Why am I asked to verify my account after signing in?

    help.aol.com/articles/why-am-i-asked-to-verify...

    Reset my password; AOL Mail Troubleshooting ... You may be prompted to get a verification code at your recovery phone number or recovery email address for any of the ...

  5. Recognize a hacked AOL Mail account

    help.aol.com/articles/recognize-a-hacked-aol...

    Change your password immediately. 2. Delete app passwords you don’t recognize. 3. Revert your mail settings if they were changed. 4. Ensure you have antivirus software installed and updated. 5. Check to make sure your recovery options are up-to-date. 6. Consider enabling two-step verification to add an extra layer of security to your account.

  6. Go phish? Cybersecurity experts explain what phishing scams are

    www.aol.com/lifestyle/phish-cybersecurity...

    Multi-factor authentication provides extra security by having you submit two or more credentials to log into your account, such as your password and answering a security question that's unique to you.

  7. Protect yourself from internet scams - AOL Help

    help.aol.com/articles/protect-yourself-from...

    Phishing scams happen when you receive an email that looks like it came from a company you trust (like AOL), but is ultimately from a hacker trying to get your information. All legitimate AOL Mail will be marked as either Certified Mail , if its an official marketing email, or Official Mail , if it's an important account email.

  8. Technical support scam - Wikipedia

    en.wikipedia.org/wiki/Technical_support_scam

    On Windows 10 and 11, since Microsoft removed the syskey utility, scammers will change the user’s account password. The scammer will open the Control Panel, go into user settings and click on change password, and the scammer will ask the user to type in his password in the old password field.

  9. Secure your AOL account

    help.aol.com/articles/secure-your-aol-account

    • Don't fall for phishing scams - Don't click links you're unsure about, even from friends. • Check your login activity - Check the recent activity on your account for unusual logins. • Delete security questions - It's more secure to add an email address or phone number to secure your account; remove your questions if you haven't already.

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